Quote Validity

All quotes provided by Emerald Coast Office are valid for 30 days unless otherwise specified. Prices are subject to applicable sales tax, which will be added at the time of invoicing.

Product Orders

All furniture and product orders are sourced specifically for each client and are considered final sale. Once an order is placed, it cannot be canceled or returned.

Returns & Damages

Due to the custom nature of our orders:

• Returns are not accepted unless otherwise agreed in writing.

• In the event of damage or defect, Emerald Coast Office will repair or replace the item(s) in accordance with the manufacturer’s warranty in place at the time of the order.

• All damages must be reported immediately upon delivery.

Installation Policy

To ensure a smooth installation process at your commercial location:

• The delivery and installation area must be clear, accessible, and free of obstructions.

• All egress routes must remain accessible throughout the process.

• Installation will occur during standard business hours unless otherwise arranged.

• Customers are responsible for inspecting products upon delivery and reporting any concerns promptly to our customer service team.

Authorization

By signing and approving a quote or order, the customer authorizes Emerald Coast Office to proceed with the procurement of the products and services detailed therein.

Order Confirmation

Customers are responsible for reviewing and confirming all finishes, dimensions, and pricing before final approval. We are available to answer any questions or reconfirm details before processing.

Shipping & Storage

• We encourage all products to be shipped directly to the End User whenever possible.

• If products must be stored at our facility for longer than 15 days after arrival, a storage fee will apply.